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Frequently asked questions

What happens to the report I have sent?

The completed whistleblowing form will be sent directly to SANDS, the external whistleblowing partner of the company. You will receive confirmation on your screen when the report has been received.

SANDS will receive the report, undertake an initial assessment and inform the person in charge of whistleblowing in the company. That person will then consider further measures in consultation with SANDS. The company will decide on any further action and whether the report describes circumstances that require further investigation and/or corrective action on the part of the company.

Is it possible to track my identity?

The whistleblowing channel safeguards the whistleblower’s anonymity if the “complete anonymity” alternative is selected. This option makes it impossible for SANDS, the company and others to track the identity of the whistleblower.

The channel ensures the anonymity of the whistleblower because the solution is not developed or located on a completed web platform. Instead, it is made in pure VBScript and only runs on the company’s/SANDS’ web server. No information about the whistleblower is saved on the web server, provided that the whistleblower has not entered the contact details him/herself. No information will be kept on the whistleblower’s computer.

Neither SANDS nor the company will be able to track your identity, unless you provide such information. Your IP address will not be logged, and it will not be possible to track you electronically. The submitted form will be saved on a secure server.

Will I receive feedback on the further processing of my report?

If you have provided us with your contact details, you will receive feedback within reasonable time. The feedback will usually contain information about how the matter has been dealt with as well as the outcome. If the processing takes some time, you may also receive information at earlier stages.

If you have chosen to remain completely anonymous, SANDS will only be able to inform you as to how the case is proceeding if you have created a username and password on an anonymous page. Neither SANDS nor the company will be able to track your identity, unless you provide such information.